Both were told if they want their cars to warm up, they should take long drives without stopping. 'Try not to stop and start'īoth Haugen and Beaulieu say they went back and forth with Honda looking for a solution.
#HONDA NAVIGATION UPDATE 2019 PROBLEMS DRIVERS#
"The carmakers sometimes hide behind outdated standards."Īfter Haugen and Beaulieu spoke with Go Public, Honda reached out to both drivers and offered to try and fix the problem. "There are some old standards out there that unfortunately don't provide a minimum level of safety or protection we want today," said Iny. Transport Canada's safety standard for windshield defrosting and defogging, for example, was set back in 1964.Īutomotive consumer advocate George Iny says, in cases where Honda can't fix the heating problem, it needs to financially compensate owners. Problems like this go unresolved, he says, because some of Canada's safety standards are decades out of date, so Transport Canada doesn't see them as problems. "If they're not going to fix the vehicle, they need to offer people the opportunity to trade out of it or cash back for what they overpaid for a vehicle without a properly functioning heating system," said Iny, director of the Automobile Protection Association. The update included new software, an oil change and, in some cases, a new air conditioning control unit. But automotive consumer advocate George Iny says, in some cases like Beaulieu and Haugen's, it didn't work. Honda says the lack of heat is part of a problem involving excessive engine oil dilution, and announced a vehicle update campaign in late 2018 that was supposed to fix it. WATCH | Some Honda owners stuck with cars with faulty heating:ĭuration 2:05 Some Honda owners say they discovered their vehicles' heating system didn’t work properly when the temperature dips below –10 C and consumer advocates tell Go Public outdated government safety standards may be partly to blame.
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